Seven logistics measures that help webshops protect their margins - Emerce

▤ Summary

This article explains seven logistics levers webshops can use to protect margins as e-commerce growth normalizes and operating costs rise. It argues for tighter proof-of-delivery controls, multi-carrier orchestration, all-in pricing, and checkout design that nudges customers toward cheaper out-of-home delivery. It also recommends carrier matching by parcel profile and stronger returns policies supported by AI-assisted sizing tools. Finally, it stresses that logistics should sit at the leadership table because delivery performance directly affects retention and customer lifetime value.

▦ Linked Companies

Sifted, LLC

$10M to $25M

Sendcloud B.V.

$50M to $100M