Soft skills versus the bus factor: how poor communication can destroy a project faster than bugs in the code

▤ Summary

This article discusses how weak communication can damage software projects faster than code defects. It uses the ideas of bus factor, communication smells, and code smells to show why teams need better knowledge sharing and documentation. The piece references open-source ecosystems and workplace examples to illustrate the operational risk of relying on a few people. It argues that communication quality is a core engineering issue, not just a soft skill. The overall message is that companies should reduce knowledge silos to protect delivery and continuity.

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Atlassian Pty Ltd

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$100M to $250M