How to bring AI into SME processes beyond simple experimentation - Digital Agenda

▤ Summary

This article explains how Italian SMEs can move beyond experimenting with generative AI and start embedding AI into core business processes. It highlights the gap between large enterprises and smaller firms, especially around skills, access, and governance. The piece points to practical use cases in manufacturing, agriculture, and tourism, where AI can improve maintenance, yields, pricing, and service quality. It also stresses that successful adoption requires data quality, process redesign, clear responsibility, and support from technology partners. The article frames 2026 as a critical window for turning AI into a broad competitiveness lever rather than a source of further divide.

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