UK Credit Union Selects Illuma to Protect from Voice Fraud
Summary
UK Credit Union is deploying IllumaSHIELD to strengthen fraud prevention and member authentication across its contact center and self-service channels. The platform uses passive voice biometrics to verify members as they speak, reducing reliance on security questions and passwords. The move addresses rising AI-powered fraud risks such as voice cloning and social engineering. Illuma positions the deal as a way to improve security, shorten call times, and reduce friction for both members and agents.
Classifications
industries
Fintech & Banking
applications
Call Center Management
AskAI Classifications
Labels
Voice Security Software
Identity and Access Management
Fraud Detection Software
Linked Companies
Illuma Labs Inc.
$1M to $5M