State Farm adds Toyota and Lexus vehicle data to claims process
Summary
State Farm has added Toyota and Lexus vehicle data into its claims process through a partnership with Connected Analytic Services. Eligible drivers can opt in through the State Farm app to share crash data that may speed up claims handling. The insurer says it will use the information only for claims resolution, not underwriting or pricing. The move extends State Farm’s telematics strategy and deepens its use of connected vehicle data in customer service workflows.
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