Czech AI startup Flae Robotics expands to Germany and Austria

▤ Summary

Flae Robotics is expanding its AI receptionist BE-A into Germany and Austria after deployments in Czech hotels and a UK launch. The platform automates guest communication and front-office workflows across email, WhatsApp, phone, reservations, and other routine requests. It integrates with hotel systems such as PMS, booking engines, and channel managers, and it already handles a large share of repetitive inquiries on its own. The company is positioning the product as a response to hotel labor shortages, rising operating costs, and higher guest expectations in the DACH market.

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