OpenAI says employees moving beyond chat to agents

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Summary

OpenAI is pushing employees and customers beyond chat interfaces toward agent-based workflows. The piece frames this as a shift in how people will use AI products, with agents taking on more complex tasks than simple prompting. That makes the update relevant to software buyers evaluating how to embed AI into development and operational workflows. It also signals continued movement in the AI platform market toward automation and orchestration.

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OpenAI
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