The analyst who cried ‘Wolf!’: how we stopped fighting alerts and started thinking about fraud differently

▤ Summary

This article discusses how a fraud and risk team moved away from constant alert chasing toward a more analytical approach. It highlights the problem of false positives and alert fatigue in fraud operations. The piece explains that the team started focusing on patterns, signal quality, and better decision-making instead of reacting to every alert. It frames the shift as a change in operational mindset rather than a product or corporate announcement.

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