Dutch webshops still ignore customers with disabilities

▤ Summary

This article highlights persistent accessibility failures at major Dutch webshops, even after the European Accessibility Act took effect. A new Level Level report shows that blind users still struggle to search, navigate, and complete checkout on many large e-commerce sites. The findings point to a gap between technical compliance scores and real-world usability. The piece also notes that automated tests miss many barriers unless teams validate full user flows with assistive technologies and disabled users.

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