Reconnection charges for telecommunications services will fall 97% after CRC regulation

▤ Summary

Colombia’s communications regulator has set new caps on telecom reconnection fees, cutting the maximum charges for mobile and fixed services. The rule takes effect immediately and limits reconnection fees to amounts tied to the actual cost of restoring service. Operators can still charge less than the cap or waive the fee entirely, but they must restore service within three business days after payment. The regulation also excludes debt collection and other commercial recovery costs from reconnection pricing.

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