Y Combinator Portfolio - Modern

New Products

▤ Summary

Modern is launching an AI-native platform that consolidates IT operations into one system. The product automates help desk, access, onboarding, security, procurement, and hardware workflows across familiar channels like Slack, Teams, email, voice, WhatsApp, and Telegram. Modern positions itself as a replacement for or layer on top of traditional ITSM tools such as ServiceNow, Jira SM, Ivanti, and Zendesk. The company claims it can automate more than 80% of IT team requests and deliver setup in a day for some customers.

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