Health Connector Dashboard Partners Transit With Rural Hospital

▤ Summary

A rural Iowa transit agency and a local hospital are using a shared digital dashboard to coordinate rides for patients traveling to medical appointments. The Health Connector project helps staff check ride status, monitor delays, and confirm whether transportation has been arranged. The effort began as a federally funded pilot and is now in a longer-term phase focused on deployment, knowledge sharing, and sustained operations. The story also highlights related accessibility tools, including NaviLens, and shows how rural transit providers are using apps, web portals, kiosks, and call-in support to improve service.

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