The biggest AI challenge is talent, and India is ahead of the curve: WNS CEO

▤ Summary

WNS CEO Keshav Murugesh says the biggest AI challenge is finding trained talent, not the technology itself. He says India is ahead of the curve because it has scale and a strong pipeline of AI-skilled workers. The article also explains how Capgemini’s acquisition of WNS is nearly fully integrated and is shifting client conversations toward AI orchestration and enterprise adoption. Murugesh says the combined company will keep hiring data scientists, domain experts, and forward-deployed engineers to support growth. He frames AI as a core business agenda that is reshaping outsourcing models, delivery choices, and skill requirements.

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