Toast Releases Suite of New Features to Enhance the Guest Experience
Summary
“We’re committed to helping the restaurant industry apply technology to increase revenue, improve operations, and delight guests,” said Steve Fredette, president and co-founder of Toast. We developed Toast Guest Feedback in response to this trend; restaurateurs can better manage their online reputation, perform service recovery, attract new diners, and retain guests.” Real-time feedback empowers restaurant operators to show their commitment to the guest experience by immediately addressing negative reviews. Timely responses to negative ratings are more important than ever – a Toast study found that 65 percent of one-star Yelp reviews were posted within one day of a poor dining experience. By pairing technology with an unrivaled commitment to customer success, Toast helps restaurants streamline operations, increase revenue and deliver amazing guest experiences.
Classifications
AskAI Classifications
LabelsLinked Companies
