MERP Systems Modernizes Washington State Gambling Commissions Licensing and Compliance Platform on Microsoft Dynamics 365
Summary
MERP Systems completed a major modernization project for the Washington State Gambling Commission using Microsoft Dynamics 365. The new platform replaces fragmented legacy systems with a unified CRM and Finance & Operations environment. It adds real-time licensing management, compliance case tracking, financial processing, dashboards, and a self-service portal for applicants and licensees. The project also included full migration of historical licensing and enforcement records, which gives the agency a stronger operational foundation for future work.
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Accounting and Taxes
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SaaS
Cloud Computing
Enterprise Software
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Microsoft
$1B+
MERP Systems
$1M to $5M