What should the value of customer and vendor relationships be in the AI era?

▤ Summary

This article discusses how customer and vendor relationships should evolve in the AI era. It highlights AI-related software concepts such as SaaS, BI, APIs, LLMs, and AI platforms. The piece frames the issue as a broader strategic question instead of announcing a specific company event. It is relevant to software vendors because it points to changing expectations around value, collaboration, and product usefulness in AI-driven markets.

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