Shadow AI, the hidden risk in everyday business processes

▤ Summary

The article explains how Shadow AI is already embedded in everyday business processes, even when companies have not formally approved AI adoption. It highlights common scenarios such as employees uploading contracts, sales teams using customer data in prompts, consultants working through personal free accounts, and vendors automating services without disclosure. These practices can expose confidential data, create privacy and contractual issues, and introduce cyber and organizational risk. The piece argues for practical AI governance that companies can apply immediately and proportionally.

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