Bolt under siege: ‘Ghost-Booking’ campaign hits SA operators

▤ Summary

Bolt is facing a coordinated ghost-booking campaign that targets South African drivers and wastes their time and fuel. The article explains how users in Nigeria book rides they never intend to take, creating disruption across the platform. It also frames the tactic as part of a wider backlash tied to xenophobic violence and diplomatic tension in South Africa. Bolt has not publicly addressed the campaign or said whether it can detect this pattern, leaving an operational and trust problem open for the company.

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