Why CIOs should reopen the build vs. buy question

▤ Summary

The article argues that CIOs should no longer treat buying SaaS as the automatic default for every workflow. It says AI-assisted development, business-side technologists, and managed platform services have made more custom builds economically and operationally viable. It also stresses that companies should keep buying for commodity functions while reconsidering build decisions for differentiating workflows. The piece frames the CIO’s role as governance, architecture, and judgment rather than simple gatekeeping. It warns that citizen development and AI-generated code create real risk unless organizations build proper controls around them.

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