Digital public administration: 66% of employees use AI

▤ Summary

The article shows that generative AI has become part of daily work for most public administration employees in Italy. It also highlights a major gap between usage and governance, since many workers still rely on AI without formal rules, training, secure tools, or guidelines. The piece ties this trend to broader PA modernization efforts, including hiring, mentoring, and process reengineering. It also notes that vendors such as Sielte and Fortinet are participating in Forum PA 2026 with discussions around cybersecurity, data protection, cloud, interoperability, and AI adoption.

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