Cleveland Clinic's chief digital officer says its AI scribe is giving some doctors 'joy' again

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Cleveland Clinic is expanding use of an ambient AI scribe that records, transcribes, and drafts visit notes for physicians. The health system tested five products in a pilot with 250 doctors, then selected Ambience AI after comparing accuracy, usability, and helpfulness. After rollout, thousands of clinicians began using the tool, and the clinic says it has reduced documentation time and improved the patient visit experience. The story also notes that Cleveland Clinic plans to keep evaluating additional AI use cases, including agents that could help before and after appointments.

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