Claro and Serasa are notified by ANPD

▤ Summary

The Brazilian data protection authority ANPD notified Claro and Serasa Experian over possible irregularities in a data-sharing partnership. The agency flagged issues such as excessive data sharing, weak transparency with users, and limited access for the DPO. Claro said the data was used only for internal studies and that the contract is no longer active, while Serasa denied any LGPD violation and said it will respond within the deadline. The case could still lead to sanctions, and Claro has already been told to review current and future data-sharing contracts.

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