Column | The root cause of ERP implementation failure is not the vendor
Summary
This column argues that ERP project failures usually stem from internal execution problems rather than the vendor. It highlights common causes such as poor scope control, weak governance, unrealistic expectations, and incomplete process alignment. The article emphasizes that large ERP programs need disciplined planning, clear baselines, and strong IT involvement to avoid costly overruns. It frames ERP failure as an organizational management issue and not simply a software issue.
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