BancoEstado customers report the ‘disappearance’ of their balances and transactions

▤ Summary

BancoEstado is dealing with a customer-facing incident that makes account balances and recent transactions appear incorrect or missing. Users reported zero balances, vanished deposits, and transfers that did not show up in their records. The bank acknowledged the problem and said specialized teams are working to fix it as quickly as possible. It has not explained the technical cause, the number of affected customers, or when service will be fully restored.

▦ Linked Companies