Quail Digital launches AI-powered Pro12 headset system for German retailers as store technology shifts toward voice-led operations

▤ Summary

Quail Digital launched its Pro12 AI-powered headset system for German retailers. The product uses voice commands and an AI store brain to help staff access stock, pricing, product location, alerts, and service requests in real time. The company positions the system as a tool for improving shop-floor efficiency, secure communications, and customer service in a retail environment under pressure from e-commerce growth and rising retail crime. Quail Digital is also promoting a lighter Quail Connect option for smaller stores and independent retailers. The launch reflects a broader shift toward AI-supported store operations and connected retail workflows.

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