Why Richard Harpin sold half of homeServe for half a million pounds — and what he’d do differently

▤ Summary

Richard Harpin reflects on how he built HomeServe into a £4.1 billion business and sold it to Brookfield in 2023. He explains how early investor choices, hiring decisions, and international expansion shaped the company’s growth. He also shares practical advice for founders on choosing backers, bringing in operators, and keeping the business model consistent across markets. The piece closes with his guidance on coaching, mentoring, peer groups, and planning for life after an exit.

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