Chowdeck adds vendor badges weeks after Techpoint Africa investigation exposed onboarding gaps

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Chowdeck has added vendor badges to show whether a restaurant is verified, awaiting verification, or served through its shopper model. The change follows reporting that exposed gaps in its onboarding process and showed how a fake restaurant could be listed and fulfill an order. Chowdeck says fully verified vendors must provide CAC, tax, ownership, address, and banking details, and it now uses verification partners and manual reviews to reduce impersonation and fraud. The update raises the visibility of vendor trust controls across Nigeria's food delivery market and highlights a broader regulatory gap. It also creates pressure for other delivery platforms to strengthen onboarding, compliance, and customer-facing verification.

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