Gifu Prefecture's Minokamo City expands its smartphone city hall with AI features

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Bot Express announced that Minokamo City will expand its LINE-based smartphone city hall with new AI capabilities. The rollout includes multilingual waste-service support, an AI general guide for residents, and a Copilot feature that helps city staff build and improve services. The city wants to make administrative procedures easier for residents, foreign residents, and employees while moving toward more online completion of public services by 2029. The update builds on an existing GovTech Express deployment and shows how the municipality is pushing further into AI-enabled public service delivery.

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