Utility Modernization Investments Risk Adding Complexity Without a Technical Reference Architecture, Says Info-Tech Research Group

▤ Summary

Info-Tech Research Group has released a new blueprint that helps utilities build a technical reference architecture. The framework aims to reduce complexity in modernization programs by tying technology decisions to business priorities, governance, and long-term investment planning. It addresses common utility challenges such as legacy systems, data silos, and fragmented IT/OT environments. The blueprint also includes baseline architectures for electricity, natural gas, water, and wastewater utilities, along with guidance for IT/OT convergence, AI use cases, and investment planning.

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