Are Croatian institutions getting rid of their dependence on Microsoft? It depends who you ask

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This article examines whether Croatian public institutions are actually reducing their dependence on Microsoft software. The Ministry of Justice, Public Administration and Digital Transformation says the transition to open source is already underway through procurement rules, shared platforms, open standards, APIs, and modular systems. Zagreb’s city administration also says it is running open-source projects and watching pilots in other countries, while critics argue that most of the change remains declarative rather than operational. The piece also highlights the role of vendor lock-in, migration costs, user training, and political sponsorship as the main barriers to a real shift.

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