When old data brings AI rollouts to a screeching halt - and how to manage it

▤ Summary

AI rollouts can expose decades of forgotten enterprise data and force teams to pause deployments. The article shows how Fidelity and EY ran into governance, ownership, and labeling problems once Copilot and other AI tools started surfacing old SharePoint files, PDFs, and other unstructured content. It also highlights the need for stronger controls around data inventory, contracts, safe execution environments, and telemetry for AI agents. The main takeaway is that AI itself is not the core issue; weak data governance and unclear ownership are.

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