This exec offers 4 ways to be a successful innovator in the age of agentic AI

▤ Summary

American Express is building new capabilities for agentic commerce as it prepares for a future where AI agents can help people discover and buy products. The company recently launched the Amex Agentic Commerce Experiences Developer Kit and introduced Amex Agent Purchase Protection to support trusted AI-enabled transactions. It is also expanding how customers find offers, booking options, and service experiences through LLMs, its app, and its website. The article frames these moves as part of a broader shift toward practical AI adoption inside a large enterprise.

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