Microsoft, EY to spend $1 billion on helping customers buy agentic AI
Summary
Microsoft and EY will invest $1 billion over five years to help clients adopt agentic AI, deploying jointly staffed teams and forward-deployed engineers to accelerate implementations. EY acted as 'client zero'—trialing Microsoft Copilot with 150,000 users and rolling it out across 400,000 staff via Microsoft 365 E7—before packaging the integrated offering. The initiative targets finance, tax, risk, HR and supply chain use cases across financial services, industrials and energy, consumer and retail, government, and health care, with shared governance and accountability between the two firms. Analysts welcome the FDE model for speeding deployments but warn customers to retain governance, internal capability transfer, and accountability for AI outcomes.
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