Johnstone Supply Eliminates Manual Billing Across 450 Locations, Cuts Cash Cycle Up to 10 Days with Automated Platform
Summary
Johnstone Supply implemented Custom Technology Solutions' Central Billing System (CBS) across more than 450 locations, automating over 525,000 transactions annually and reducing its purchase order-to-collection cycle by seven to ten business days. The cloud-enabled platform automates the full procurement lifecycle with EDI/XML processing, real-time price verification, auditable transaction records, automated cash application, and ACH payment disbursement. National account customers now get a role-based portal with real-time visibility into purchase orders, invoices, AR balances, and payment status. The deployment improved working capital and Days Sales Outstanding (DSO) and positions CBS as a replicable model for other large distributors and manufacturers.