Hyro Partners with Five9 to Deliver Healthcare-Specific AI Agents to Contact Centers, Cutting Integration Time to One Hour
Summary
Hyro announced a partnership with Five9 to integrate its healthcare-native AI agents into the Five9 Intelligent Cloud Contact Center as an Accredited ISV in the AI Agent Connect program. The integration lets health systems plug Hyro's agentic capabilities directly into existing infrastructure to automate clinical and operational workflows like prescription management, triage, and scheduling. Hyro says the partnership can shrink typical two-week integration deployments to a single one-hour meeting, enabling much faster time to value. The agents are positioned as HIPAA-compliant, fast to deploy, and already used by health systems such as Intermountain Health and Baptist Health.
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industries
HealthTech
applications
Web and Content Management
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Contact Center Software
CCaaS
SaaS
