Salt Lake City Selects Systems & Software to Modernize Utility Operations
Summary
Salt Lake City Department of Public Utilities selected Systems & Software (a Harris Computer company) to replace its legacy systems with an integrated platform covering water, wastewater, stormwater, and waste & recycling customers. The deployment will include enQuesta for customer information and billing, enQuestaLink for field service coordination, the Capricorn Self Service Portal, SmartWorks Compass for meter data management, and Paymentus for payment processing. The single-vendor approach aims to remove point-solution data silos and unify billing, field operations, customer self-service, meter data, and payments under one ecosystem. Implementation is underway and the city expects to go live in Summer 2027.
Classifications
industries
General Utilities
applications
Accounting and Taxes
AskAI Classifications
Labels
Vertical Market Software
Public Sector Software
Healthcare Software
Linked Companies
Harris
$1M to $5M