Bank of America double upgrades this software stock, sees big boost from AI

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Summary

Bank of America’s research team double upgraded Twilio to buy from underperform and raised its price target to $190, implying about 31% upside. The analyst cited positive inflections from Twilio’s AI-focused products, including ConversationRelay for human-like speech and Conversational Intelligence for AI transcription and call analysis. Bank of America highlighted Twilio’s enterprise-scale voice and messaging infrastructure and partnerships with AI startups like Sierra and ElevenLabs as drivers of gross profit growth. The firm projects roughly 10% gross profit growth by fiscal 2028, noting broad Street support with most analysts rating the stock buy or strong buy.

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