To Scale AI Agents Successfully, Think of Them Like Team Members

▤ Summary

A vendor demo shows a generative AI agent handling support tickets, updating records, drafting proposals, and routing approvals, prompting leaders to ask how quickly it can be deployed enterprise-wide. The article focuses on the practical challenge of scaling AI agents beyond demos into day-to-day workflows. It urges organizations to treat AI agents like team members, integrating them into existing processes, governance, and collaboration patterns. It emphasizes planning around roles, oversight, and operational readiness to achieve successful, responsible deployment.

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