CMS HETS Provider Attestation - HealthCare Synergy
Summary
If you see the error 'Request Rejected: Authorization/Access Restrictions' when checking eligibility in Synergy EMR, you likely need to complete the CMS HETS EDI enrollment; this enrollment is required for all new and existing clients effective May 11, 2026. Save the exact values provided (HETS Unique ID: VQAS; HETS Submitter Name: Inovalon Offshore; Organizations: No; No End Date) and, for Wellpoint Federal providers, enter the contractor code that matches your state. Submit the CMS HETS EDI Enrollment form via the link for your designated MAC (Wellpoint Federal/NGS, Palmetto GBA, or CGS) using the saved details. The article includes MAC-specific form links, visual step-by-step guides, and a CMS resource link, and instructs providers to contact their MAC with questions and to verify requirements against official CMS communications.
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