CommonWealth Purchasing Group Expands Vendor Network with TLCx to Advance Patient Access and Healthcare CX Transformation for Community Health Centers Nationwide

▤ Summary

CommonWealth Purchasing Group added TLCx Care Connect to its Vendor Network to help Federally Qualified Health Centers modernize patient access and healthcare CX. Members gain access to TLCx's LaunchPad enablement framework and scalable services like AI-enabled patient access, centralized scheduling, nurse triage, telemedicine support, and automated outreach. TLCx emphasizes human-first, tech-powered, use-case-led transformation to reduce no-shows, lower administrative burden, and alleviate staff burnout while aligning initiatives to measurable outcomes. The vendor meets SOC 2, HIPAA, and PCI standards and offers multilingual, enterprise-grade services so centers can improve responsiveness and reinvest savings into patient care.

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