Empath Taps New Product Chief, Expands Focus On MSP Training And Accountability
Summary
Empath hired Michael Riggs as chief product officer to accelerate its partner-focused training and accountability platform. Riggs brings product, engineering and cloud operations experience, including leadership at The MSP Store and other tech roles. He will prioritize improving usability, speeding customer onboarding, and shaping the roadmap through MSP partner feedback. Empath plans to use AI for adaptive learning and aims to expand to roughly 1,000 MSP partners by the end of 2026.
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