Brado Partners With Santé Ventures To Scale Conversational AI For Patient Navigation
Summary
Brado entered a strategic investment partnership with Santé Ventures to accelerate development and scaling of its AI-powered Conversational Engagement Platform and formed a new legal entity, Brado AI, to focus on the technology. The platform delivers clinically aligned, brand-authentic conversations that answer patient questions, explain options, and route patients to appropriate care with governance and privacy controls. Its first implementation, Catherine by Mercy Health at Bon Secours Mercy Health, launched in 2023 for dementia caregivers and has expanded to three additional regional health systems. The investment will fund product development (including mid-acuity triage and precision routing) and expansion into service lines such as cardiology, oncology, maternal health, bariatrics, and behavioral health.