40 million people globally are using ChatGPT for healthcare - but is it safe?
Summary
An OpenAI report shared with Axios finds more than 40 million people globally rely on ChatGPT for medical advice and that about 5% of all messages to the model concern healthcare. Many users consult the chatbot about symptoms, insurance appeals, and billing issues, often outside normal clinic hours. Experts warn that chatbots can hallucinate and a recent study found dangerously inaccurate medical responses occur at nontrivial rates for leading models. The surge in chatbot use coincides with rising US healthcare costs and OpenAI says it is working to improve clinical safety for health-related queries.
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