The Burnout Epidemic: Why We Need to Embrace a Culture of No 24/7 Responses

▤ Summary

This article argues that always-on communication drives burnout, reduces creativity, and hurts productivity. It recommends asynchronous communication as a healthier operating model for teams that want better focus and clearer boundaries. It also highlights AVANSER’s routing, IVR, AI agents, chatbots, and auto-replies as tools that can protect after-hours downtime while still handling customer needs. The piece frames the right to disconnect as a broader shift toward sustainable work practices.

▦ Linked Companies

Zendesk, Inc.

$1B+