Artificial intelligence helps Klarna double revenues with half the staff | Computer Weekly

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Summary

Klarna says AI has helped it cut its workforce by roughly half while more than doubling revenue over the past three years. The company reported third-quarter 2025 revenue of $903m, up from $433m in the same period in 2022, and it expects next quarter revenue to top $1bn. Klarna also says AI now handles work equivalent to hundreds of full-time employees as it continues to scale globally. The company frames AI as central to its next phase of profitable growth, even as competition in BNPL intensifies.

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Fintech & Banking
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AI & Machine learning

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