**Now Resolved** ⚠Phone Issue⚠ - School ICT
Summary
The school ICT phone service is currently down, affecting both inbound and outbound calls. The supplier has identified the issue and is working on a fix. Users are being directed to the helpdesk by email or customer portal for urgent support while the outage continues. This is an operational disruption rather than a strategic company announcement, but it does highlight reliance on telecom and support infrastructure.
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