Talkmap Launches Talkdiscovery 10.0 Featuring the Deep Researcher Assistant: The Contact Center Agentic AI Assistant for Decision Makers
Summary
Talkmap has launched Talkdiscovery 10.0, adding the Deep Researcher assistant to its enterprise AI platform. The new release uses agentic AI to analyze customer and employee conversations and claims to cut analysis work by 80%. It targets decision makers who want faster insights across customer service, sales, compliance, operations, marketing, and product analysis. The platform also emphasizes private-cloud deployment so customers can use AI without sending data to third-party models.
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Business Intelligence
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SaaS
Conversational Intelligence
Contact Center Software
Linked Companies
Talkmap
$1M to $5M