Business Central Agents – What You Need to Know - Synergy Technology
Summary
Microsoft has introduced Agents in Business Central 2025 Wave 2 to automate repetitive sales and purchasing tasks. The update includes a Sales Agent and a new Purchasing Agent that can monitor emails, draft responses, create documents, and process invoice attachments. Microsoft is rolling out the feature with setup requirements, gradual localization support, and separate consumption-based licensing. The article positions the agents as a way to reduce manual work, improve accuracy, and increase productivity inside ERP workflows.
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