Social Security Administration has workforce issues in IT contracting space, GAO says

▤ Summary

The Social Security Administration is dealing with weaknesses in its IT contracting workforce, according to a new GAO report. The report says senior contracting officers need better training on technology procurement and that the agency’s training plan has not been updated since 2019. SSA spends heavily on IT acquisitions, so these capability gaps could affect how it buys and manages software and hardware. The agency has paused hiring and is considering workforce reductions, which may further shape its IT acquisition capacity. The GAO recommended that SSA assess staffing needs and implement a training plan for contracting officers.

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