OnviSource and Square Root Data Analytics Announce Strategic Partnership to Deliver AI-Powered and Enterprise-Wide Actionable Insights and Automation in South Africa
Summary
OnviSource and Square Root Data Analytics formed a strategic partnership to deliver AI-powered analytics and automation to enterprises in South Africa. The combined offering will merge multichannel interaction analytics, desktop analytics, and business intelligence to give companies a broader view of customer and employee activity. The partners will target sectors such as BPO, financial services, telecom, retail, healthcare, and contact centers. Square Root will add OnviSource’s voice, chat, email, screen, and desktop analytics tools to its service portfolio.
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No industries detected
applications
Business Intelligence
AskAI Classifications
Labels
Artificial Intelligence
Contact Center Software
Customer Experience Management
Linked Companies
OnviSource
$1M to $5M